Privacy Policy
What we collect
- Name, phone number, email and delivery address when you order or create an account
- Your orders, payments (transaction IDs) and warranty registrations
- Your email if you subscribe to our newsletter
- Basic technical data (browser, pages visited) through cookies and advertising pixels
How we use it
- To process, deliver and support your order and warranty
- To contact you about your order, by phone, SMS or app notification
- To send offers and news — you can ask us to stop at any time
- To improve the website and measure our advertising
Who we share it with
Only with those needed to serve you: delivery/courier companies (name, phone, address), payment providers (bKash, Nagad) and SMS services. We do not sell your personal data.
Cookies and advertising
We use cookies to keep your cart and login working. We also use the Meta (Facebook) Pixel to measure advertising. You can block cookies in your browser settings; some features may then not work.
Keeping your data safe
We keep your data on our own protected servers, limit staff access, and store passwords in hashed form. No system is 100% secure, but we work to protect your information.
Your choices
You can ask us to see, correct or delete your personal information, or stop marketing messages, by calling 01786114000. We may keep records we must keep for accounts, warranty or the law.
Changes
We may update this policy; the latest version is always on this page.
Need help? Call 01786114000.